Standard phone users can easily call individuals who are Deaf, Hard of Hearing, DeafBlind or those with a Speech Disability!  

No special equipment is needed!

It is a good practice to ask the person how they would like to be reached over the phone.

If the answer is Rhode Island Relay, then dial 711 (or 800-745-6575 for English or 866-355-9214 for Spanish) to reach a relay operator. Provide the area code and telephone number of the person you wish to call. The relay operator will dial the number and connect you to them.

If needed, the relay operator will explain the process before connecting the call.

This relay service is available in English-to-English, Spanish-to-Spanish and Spanish-to-English

Please Don't Hang Up

It could be the most important call of the day!

When you answer your phone and hear, “Hello, this is Rhode Island Relay…”, please don’t hang up!  You are about to talk, through a relay operator, with a person who is Deaf, Hard of Hearing, DeafBlind or has a Speech Disability.